Here is the English translation of the
Here is the English translation of the "Eupark Summer Protection Guide: Heatstroke Prevention and Anti-Fraud, Safe Journey Together":
Eupark Summer Protection Guide: Heatstroke Prevention and Anti-Fraud, Safe Journey Together
To all security colleagues of Eupark:
Summer has arrived, and the high temperature continues to rage. The working environment is extremely hot, yet you still stick to your posts with a high sense of professionalism, fully safeguarding the safety of customers. This is truly admirable.
During the high-temperature season, hidden dangers to health and property safety increase. To help you protect yourselves, the company has carefully prepared this guide, covering two aspects: heatstroke prevention and anti-fraud. We hope all colleagues will study and strictly implement it, working together to build a summer safety line, while taking care of yourselves as you serve customers.
I. Scientific Heatstroke Prevention Guide
(1) Basic Protection Measures
1. Portable emergency equipment: Security and cleaning personnel should carry heatstroke prevention supplies, such as Huoxiang Zhengqi Water (1 bottle each time, no more than 2 bottles per day) and cooling oil (apply to the temples to refresh the mind). In addition, cleaners should be equipped with waterproof cooling towels to wipe sweat and cool down at any time.
2. Work duration control: Avoid working continuously in high-temperature environments for more than 30 minutes. Security personnel on outdoor posts implement a "rotational rest system," changing posts every 30 minutes to rest in a cool place for 5-10 minutes. Outdoor cleaning operations are concentrated in the morning and evening, and only light indoor cleaning work is carried out from 11:00 to 15:00 at noon.
(2) Health Habit Norms
1. Key points for drinking water: Take the initiative to drink 150-200ml of water every hour, preferably room-temperature boiled water or light salt water. Avoid gulping ice water to prevent stimulating the stomach and intestines.
2. Dietary taboos: It is strictly forbidden to go on duty on an empty stomach to avoid hypoglycemia; at the same time, do not overeat to prevent increasing the body's burden.
(3) Heatstroke Emergency Response Procedures
1. Prodromal heatstroke (symptoms: dizziness, fatigue, excessive sweating): Once prodromal heatstroke symptoms appear, immediately stop work and move to a cool place, such as a security booth or cleaning rest room. Drink about 500ml of warm salt sugar water, sit quietly and rest for 15-20 minutes. If the symptoms do not ease, contact the person in charge in a timely manner.
2. Mild heatstroke (symptoms: slightly high body temperature, flushed face, palpitations): Use the "four-step cooling method" for emergency treatment. First, remove outer clothing to maintain ventilation and heat dissipation; second, apply ice packs or wet towels to large blood vessels such as the neck and armpits; then, drink electrolyte water, such as light salt water or sports drinks; if the symptoms do not improve within 10 minutes, you need to be accompanied by a special person to the nearby infirmary.
II. Anti-Fraud Safety Manual
(1) Recently High-Incidence Fraud Types
1. Imitation fraud: Criminals often clone WeChat avatars to pretend to be "leaders" and request transfers or loans on the grounds of urgent matters. At the same time, they use number-changing software to forge numbers of "Social Security Bureau" and "public security, procuratorate, and court," claiming that there is a fine that needs to be paid immediately.
2. Inducement fraud: Promote fake financial management APPs, forge high-yield screenshots to attract investments, and finally abscond with the money. In addition, using "brush orders for rebates" as a bait, the first 3 orders return small amounts of cash to gain trust, and after subsequent large investments, they lose contact.
(2) Protection Measures
1. "Three musts" for information verification: When involving transfers, must confirm with the other party in person or through the company's internal phone. When receiving suspicious links, must verify the authenticity through official channels, such as the official website or customer service. When receiving a strange call mentioning important matters, must call back the officially published number for verification.
2. "Four noes" for account security: Do not disclose SMS verification codes to anyone, as they are the last line of defense for fund security. Do not set the same password for different platforms to reduce the risk after information leakage. Do not connect to public WiFi for transfer operations to prevent information from being stolen. Do not click on "safe links" from unknown sources, as such links are mostly phishing websites.
(3) Emergency Response
1. "Golden 30 minutes" operation for encountering fraud: After encountering fraud, grasp the "golden 30 minutes." Immediately call the bank's exclusive customer service to freeze the involved account and prevent fund transfer. At the same time, save all evidence, such as chat screenshots, call recordings, and transfer records, to provide a basis for subsequent investigations. Report to the superior leader synchronously, and a special person will assist in docking with the police for processing.
Protecting safety is our responsibility, and ensuring our own safety is the foundation for fulfilling our duties. Let us jointly implement the requirements of this guide, build a solid summer safety line, and provide more reliable security services for customers!